FAQs

Is there a contract or minimum monthly commitment?

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There's no need to worry about contracts or minimum commitments with us. You're free to make changes to your plan whenever you want.

You can upgrade, downgrade, or cancel at any time.

We want you to feel comfortable trying us out because we know you'll love what we're about!

Do I have to fill out an application to join?

You know what drives me crazy? Programs that make you fill out an application just to join. It's the worst.

We've made it easy for anyone to start. Whether you're a busy mom, dad, entrepreneur, or single parent—we're here for you! And don't let geography hold you back. We have clients from all over the globe and from all kinds of backgrounds. Just take a look at our Success Stories to see for yourself.

So don't wait, come join us, and let us help you reach your goals!

Do I have to buy any special food, bars, supplements, pills, etc?

You might not expect it, but this is actually a question we get asked a lot. It's a shame that there are so many weight-loss companies out there that only care about selling you their own products.

You don't have to worry about buying special foods, supplements, or anything else like that when you work with us!

We're here to help you develop healthy habits and behaviors that you can use in real-life situations. Whether you're eating out at a restaurant, going to a work event, or just having a routine meal at home, we've got you covered. Our goal is to help you deal with all of life's challenges and still reach your health goals.

I’m a vegan / vegetarian / pescatarian can you still help me?

Yes, of course. We’ve helped (and continue to help) many vegans, vegetarians, and pescatarians. We help people follow a variety of diets. With us, you're not obligated to follow any certain diet. We believe that consistency is the most important thing, and that's what we'll help you do!

What is the diet really like?

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We build a plan based on the foods you like. We're going to talk about your favorite healthy snacks and meals, but we're also going to discuss your non-negotiables. One of our core philosophies is that we want our clients to be fit and happy, not fit and miserable.

It's far more effective for us to start with the foods you like rather than having a cookie-cutter approach or an "eat this, don't eat that" approach. When we start with the foods you enjoy, we're setting you up for success, both in the short and long term.

What is your typical client like?

Do you know what all of our clients have in common? They're all unique, but they do share some key characteristics.

First, they don't let their egos get in the way. Sure, it can be tempting to think you can do everything on your own, but sometimes it's important to ask for help. That's especially true when it comes to weight loss and getting in shape.

And speaking of consistency, our clients know that it's the key to success. They understand how hard it is to stay on track, but they also know that it's worth the effort to reach their goals. They also want to be the best version of themselves, and they recognize that taking care of their bodies is an important part of that process. 

Finally, they know that having a professional on their side can be helpful. If you're ready to make a change and you need some help staying consistent, we're here for you. Let's do this together!

Can I join with a long-term commitment?

If you're the type of person who does better with a long-term commitment, we've got a great offer for you.

Our semiannual plan is normally $1,794, but if you want to commit to daily coaching and accountability for six months or more, we'll give you one month for free.

Just email us at [email protected] if you want to discuss a different length of commitment. We're here to help you reach your goals and make healthy habits stick.

Is MyBodyTutor available internationally?

Yes, and we love helping people all around the globe!

People from all corners of the world have used MyBodyTutor. Since we're online, it doesn't matter where you live as long as you have access to the internet (which you clearly do if you're reading this!).

I'm sure you're wondering about the time zone differences, but don't worry; that's never been a problem for us.

We usually talk to clients through Zoom, Skype, or WhatsApp, as well as through our mobile and web apps. But it's fine if you'd rather use a different service.

Just check out some of our international success stories—Barbara in rural Canada, Jayne in Japan, Sharmin in the UK, and Paula in New Zealand.

So don't let location hold you back; we're here to help no matter where you are!

Do I need to join a gym?

Absolutely not. A lot of the people we work with don't belong to a gym. Many don't even have time to go to the gym!

So don't sweat the gym membership. (See what I did there?)

Joining a gym isn't required. The important thing is that we'll make a plan that works for you, no matter what your goals are or how you like to exercise.

Is it true that you have a money-back guarantee?

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Yes, we do. And I'm glad you asked. I believe in what we do more than anything. That's why we offer a 100% risk-free, 30-day money-back guarantee

We want you to feel comfortable trying us out. And if, for some reason, it doesn't work for you, we'll even refund your money and pay for a program that's a better fit for you. 

It's a total win-win situation. The only way you can lose is if you don't give us a shot.

So why don't you give us a chance to help you reach your goals?

Can I pay with my HSA/FSA card?

We do not accept HSA/FSA cards directly as payment, but many of our clients have been reimbursed by their HSA/FSA accounts for their MyBodyTutor fees.

Please contact your plan administrator to see if they will reimburse you for weight loss and fitness coaching.

How do I get matched with a tutor?

When you join, we’ll send you a questionnaire via email. Based on your answers, we’ll personally pair you with a tutor who we think would be the best fit for you.

Tell me about your coaches. Are they certified?

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I know that our coaches are the key to our success. That's why we only hire the best and most experienced coaches and then provide them with extensive training in our philosophies and methods.

We're not one of those companies where anyone who loses weight can all of a sudden become an expert at helping others do the same. Our coaches are top-notch, and you'll be in great hands with them. I'm really proud of the team we've built here.

Can I request a tutor?

Sure, if you’d like. Although, we’re very good at matching clients with tutors based on your questionnaire.

How many clients does each tutor work with?

A lot less than you might think. Our goal is to make each client feel like they’re the only client.

What happens if my coach isn't a good match?

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Since 2007, only a handful of clients have requested a new tutor. However, if you'd prefer a different tutor, let us know, and we’ll pair you with a new one right away. No hard feelings. We want you to be happy and, most importantly, successful.

How do I sign someone else up?

Do you want to sign up a family member or a friend? Sure thing!

On the signup page, please enter their name, email address and phone number, and your credit card information.

What if I'm afraid I can't follow a strict plan?

We know that strict plans can be tough to stick to in the long term, which is why we focus on creating a plan that works for you in the long run. So many of our clients ask us why they can't stick to a diet for more than a few weeks. 

If you're feeling the same way, make sure to check out our article that explains why sticking to a diet can be so hard and what you can do about it

The key is building a plan that takes into account what you like, and don't like, as well as your negotiables and non-negotiables. We'll give you alternatives and options, but don't worry, we won't make you eat anything you don't want to. Our goal is to help you create healthy habits that stick.

I think I’ll wait, I can do this on my own.

I know you want to reach your health and fitness goals, and that's awesome!

The truth is that you can definitely reach your goal on your own, but... the hard part is staying consistent. I mean, if it were easy, we'd all be at our dream weight and fitness level, right?

It's normal to feel like you should be able to do it on your own, but sometimes we all need a little help to get over the hump. This is where MyBodyTutor comes in.

I've been at this since '07, and so many people have told me that they were stuck in a cycle of trying to diet and work out on their own but not making any progress.

They finally saw that they weren't getting anywhere on their own, were ready to break the cycle for good, and joined.

(They also regretted waiting so long to join!)

It's easy to think about the things we want to change, like losing weight or eating better, but it's hard to actually make those changes happen.

Then, when we find a program that can actually make those wishes come true we use all of our energy to come up with reasons not to join. And we convince ourselves yet again that we can do it on our own.

Is that you right now?

If so, I invite you to give the Marine Challenge a try—this is inspired by Jeremy (a success story and Marine).

Here's the idea:

It's a 30-day challenge where you commit to making a change on your own, and if you don't see any progress, you give us a try.

And the reason this challenge works so well is that it forces you to be honest with yourself and decide if it's time to try something different.

Because the truth is, if you keep doing the same things you always have, you'll keep looking and feeling the same way you always have.

I hope this helps because I truly want you to reach your goals.

I'm skeptical. Is this too good to be true?

I totally understand why you might be feeling skeptical. It's natural to have some doubts, especially if you've had a bad experience with other companies in the past.

But here's the thing:

We're not like all the other companies out there!

Since 2007, we've been offering daily personal accountability and expert coaching to help people achieve their goals. And we have tons of success stories and thousands of satisfied customers to show for it.

Now, I know a lot of people and programs promise instant results, but let's be real: those don't really exist. That's why we don't promise instant results; we promise sustainable results! We help you change your relationship with food and exercise so that you can have long-term success.

Also, we know that willpower can be hard to come by, which is why we focus on changing your mindset, psychology, and habits (we call it MPH). And when you take that approach, what you realize is that MyBodyTutor gets easier and easier—because that's what happens when you stop relying on willpower.

We're not in this for repeat business.

We want you to be a lifelong success story! That's why, when (not if) you reach your goal, you'll get lifetime access to our maintenance plan for free. We're committed to your success.

Now:

Even with all that said, I know you might still have some doubts. That's why you’re protected with a 100% risk-free, 30-day money-back guarantee

Give us 30 days to prove that our proactive coaching is what you've been missing all along. If it doesn't work out, we'll refund your money and even pay for you to start a program that better fits your needs.

It’s a win-win situation for you, no matter what. The only way to lose is if you don't try.

And if you're still feeling skeptical, that's okay.

I just ask two things:

  1. Don't let your doubts stop you from trying. It's so easy to get stuck in the same place when you're feeling skeptical, and I really don't want that to happen to you. I know we can help you because we've helped thousands of other people who didn't think we could. We've got a track record of success, and I'm confident that we can help you reach your goals too.

  2. For the next 30 days, give our daily coaching and accountability an honest try. Be open to trying new things and communicating with us on a daily basis. We're here to help you succeed. And if it doesn't work out, we've got your back with the money-back guarantee.

And don't forget:

You can always set up a free call with me to ask any questions you have. I'm happy to chat and show you how daily 1:1 coaching and accountability can make all the difference for you.

Is there an incentive to join with family or friends?

We’re different than the billion other companies out there in so many ways, but my favorite is how often members of the MyBodyTutor family join with family and friends.

Few things make me happier than seeing mothers join with their daughters, husbands with their wives, and friends going down this road together. It’s extra accountability, even more support, and a powerful way to stay on track.

If you’d like to join with family or friends, email me at [email protected] and I’ll give you a group rate.

What if this doesn't work for me?

Have you ever tried a diet or program that just didn't work out? Yeah, me too. It can be frustrating, right?

So here's my guarantee to you:

Give us an honest try for 30 days. If you have concerns, get in touch with me within the first two weeks and give us a chance to find a solution. If you do those two things and still don’t see or feel progress within 30 days, let me know, and I’ll make it right.

We believe in our ability to create a meal plan and exercise plan that works for you, and we want to provide the support and accountability you need to succeed. So why don't you try us out?

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